Privacy Policy

The explanations and information provided on this page are only general and high-level explanations for informational purposes. This does not constitute legal advice. You should consult with a qualified legal professional to draft a Privacy Policy that is compliant with all applicable laws, including Thailand's Personal Data Protection Act (PDPA).

SolvEdge ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We comply with Thailand's Personal Data Protection Act (PDPA).

We may collect information about you in a variety of ways. The information we may collect includes
 

• Personal Data You Provide to Us: Personally identifiable information, such as your name, company name, email address, and telephone number that you voluntarily give to us when you fill out a contact form.
   

• Client Data We Process: As an AI-Native Growth Partner, we process data provided by our clients ("Client Data") to perform our services. In this capacity, SolvEdge acts as a "Data Processor," and our client acts as the "Data Controller." We process this data strictly according to the client's instructions.
   

• Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, and pages you have viewed.

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to
 

• Respond to your inquiries and provide customer support.
   

• Deliver and improve our services.
   

• Monitor and analyze usage and trends to improve our website.
   

• Process Client Data solely for the purpose of fulfilling our contractual service obligations to that specific client. We do not use Client Data for any other purpose.

We do not sell, trade, or rent your personal information to others. We may share information with third-party vendors and service providers who perform services for us (e.g., cloud hosting), under strict confidentiality agreements. We may also disclose your information if required by law.

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

In accordance with the PDPA, you have the right to
 

• Access, update, or delete the information we have on you.
   

• Withdraw consent at any time where we are relying on consent to process your personal information.
   

• Lodge a complaint with a supervisory authority.